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FAQ

What payment methods does Glear. accept?

We accept: Visa, Mastercard, American Express,Klarna,Amazon pay, Discover, JCB, and PayPal.

Is it safe to use my credit card online at Glear.?

Yes, it is secure to use your credit card for purchases on our online store. Glear. is PCI(Payment Card Industry) Compliant. Therefore, we do not store any payment or financial information in our system.

 

How do I return or exchange an item?

Our policy lasts 30 days. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. In the case you would like to return an item, please email us and a return label will be provided for you.

 

How can I check the status of my order?

To track items that have already shipped, you'll receive a shipment notification email that includes a tracking number and estimated delivery date.

 

Do you offer a Military or Service Discount?

Yes, we offer a 15% discount on Glear. items for members of the US military, law enforcement, and firefighters. If you are interested in taking advantage of this, please email us with a copy of your service ID, and we will provide you with an individual code good for one year as thanks for your service.

 

How long will it take for my package to arrive?

Glear. deliveries currently take 7-15 working days , to arrive to their destination but we are working to become much more efficient so we can meet our goal of 1 week maximum shipping time. Once an order is shipped, you will receive an email with a tracking number after it has been processed. This will give you the best time estimate for when your package will arrive.

For orders of 3 or more, you will get fast shipping from 4 to 9 business days.

 

DO I NEED TO HAVE AN ACCOUNT TO ORDER?

No, you can also place an order as a guest. But, there are some perks if you have an account with us.

 

WHAT DO I DO IF I HAVE MISSING ITEMS IN MY ORDER?

If something is still missing, please contact us immediately at info@shopglear.com.

 

IF YOU STILL HAVE ANY QUESTION, PLEASE CONTACT US DIRECTLY AT EMAIL : info@shopglear.com

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